All Orientation and Transition Programs student staff will:

• Recognize and value Orientation and Transition Programs at Colorado State University and will actively work to ensure its success and model its mission at all times.
• Strive to make all participants feel welcome. They will remember their position as a role model and be patient and understanding in their interactions with participants. 
• Understand that as representatives of the University, they will make every effort to represent Colorado State University well, which includes not speaking poorly of other universities. They will take responsibility for the experiences they create for others on behalf of OTP and understand the unique, representative, and influential nature of this highly visible position.
• Not violate any Colorado State University policy, including those stated in the Student Handbook.
• Understand that throughout their time at CSU, they will continue to be viewed as a role model to those they have interacted with in this position, even once they are no longer employed by OTP.
• Continue to be in good academic standing during the time of employment. Should their cumulative GPA fall below a 2.5, they will complete an academic success plan with their supervisor. 
• Understand that the role of an Orientation and Transition Programs staff member requires them to engage with individuals who have different backgrounds, experiences, and perspectives. They will commit to providing an environment that is free from discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
• Maintain a high-level customer experience including, but not limited to, abstaining from the use of profanity or inappropriate language during trainings, programs, and events.
• Avoid initiating and/or pursuing romantic relationships with participants, students they supervise, or supervisors during the term of employment. If personal relationships impact the work environment, they understand that an additional conversation may occur with their supervisor to ensure a positive work environment. 
• Recognize that fellow staff members will act as their support and resource network. They will rely on them for assistance and will be ready to assist any member of the team. 
• Consistently demonstrate respect toward, and positive support for every member of the team. This includes having timely conversations regarding feedback and working to create a positive team environment for everyone. 
• Not attempt to recruit students to on-campus or off-campus organizations that they are affiliated with; rather, they will promote general campus involvement and the benefits therein. When discussing specific courses, times, and instructors, they will share their experience and avoid making broad generalizations to ensure all students have an opportunity to create their own experience.
• Not wear or display paraphernalia related to any specific campus organizations with which they may be affiliated during Orientation and Transition Programming. 
• Abide by all the alcohol and drug policies as outlined by Colorado State University and the state of Colorado. 
• Understand that alcohol and drugs will not be present or any part of my scheduled or unscheduled OTP function; this includes, but is not limited to: university housing, OTP/CSU events and programs, etc. 
• Not participate in or condone underage drinking or drug use personally and/or amongst team members and/or participants. 
• Understand that if they are of legal drinking or marijuana consumption age (21), they will not wear orientation and Transition Programs attire at any place or event where they may be seen consuming alcohol or marijuana, or where alcohol or marijuana is consumed (i.e. bars, parties, public events) before, during, or after my official employment responsibilities within OTP. 
• Understand that, regardless of age, staff will not arrive at any scheduled program or staff training under the influence or recovering from being under the influence of alcohol or other drugs.
• Respect and honor the confidentiality of student records (academic, financial, residency, and personal information) and other student information that they may come across in their role, meaning they will not share, distribute, chat with other individuals, and/or allude to the contents of the student records, as these are not to be shared with anyone else besides those who are responsible for viewing them.
• Do their best to provide accurate information to program participants. If they do not know the answer to a question, they will either find the answer or refer the person to the appropriate office or resource. 
• Update and monitor their online presence to ensure that the information, pictures, groups, and any other public information are consistent with the agreement of the position. This includes references, either explicit or implied, to underage alcohol consumption and illegal drug use. They understand that this agreement applies to them no matter what they set the privacy settings to.
• Be on time for all events, programs/activities, and office hours. If they are running late, staff will connect with the appropriate person to notify them of their tardiness prior to the start of the occurrence. Failing to be on time may have unintended impacts to the team and programs.
• Present myself according to the Orientation and Transition Programs attire guidelines as required by my position when specifically asked. 
• Understand that the position involves a demanding schedule, and that staff will be required to work the hours necessary to create and maintain a successful program. This may include early mornings, late evenings, and additional hours.
• Understand that all violations of this agreement are serious and will be addressed on a case-by-case basis by OTP professional staff.

  Violation of any of the above expectations can result in initiating a Performance and Accountability Plan, probation or termination from this position.